Help Center

Shipping Info

Shipping destinations:

• We offer both UK and overseas shipping

Shipping times:

• We offer First Class and Second Class shipping with a tracked option for both. We recommend using a tracked shipping option as items are less likely to be lost. International orders are all sent tracked.
• First Class: First Class postage will take 1-2 days to arrive. 
• Second Class: Second class postage will take 2-3 days to arrive.
• International Tracked: Europe : 3-5 Days. Rest of the world: 5-7 Days.
• Shipping time might vary depending on location, shipment method and other factors.

Processing times:

• All orders are handmade to order and will take up to 4-10 days to be made and then processed before shipping.
• Longer waits should be expected during busier times. If your order is needed for a specific date or event then people email us and we will try out best to accommodate you
• There may also be an addition 1-3 days window between processing and shipping dependent upon shipping method and location.

Shipping costs:

• First Class Tracked: £2.69
• First Class Standard: £1.29
• Second Class Tracked: £2.36
• Second Class Standard: 96p
• International Postage: £8.75 - £9.80 depending on location.
• Larger orders will be charged at the appropriate rate depending on weight. Please visit the Royal Mail website for prices.
• Orders over £30 will have free shipping.
• Orders under £30 will be charged for shipping depending on your chosen delivery method and country. Full price will be displayed at checkout. 

Tracking Your Order

Orders purchased with tracked shipping will receive a unique tracking number. You will receive an email with your tracking number in. 

>> Click here to track your order <<

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal. 

Your 100% satisfaction is important for us. We offer a 14-days Return & Exchange Policy:

• We will not accept refunds or returns for any of our body jewellery for health a safety reasons. This includes any earrings for pierced ears. 
• If a product gets damaged or was faulty upon delivery - we offer a 100% refund or replace the item.
• For returns, please email info@shoptrashy.co.uk with the subject 'Returns' and include your order number, name and the reason for the return.
• We will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.
• Any issues brought to our attention after the 14-days Return & Exchange Policy will not be processed.
• We do not offer refunds for items that are lost during postage - we will instead send the item out to you again. 

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 4 business days.

Team Trashy is always happy to guide you at any step!

We are always on the look out for funky individuals to be a part of Team Trashy. If you think you have what it takes to join then please feel free to follow and message us on instagram @shoptrashy or email us at info@shoptrashy.co.uk. Tell us a lil' bit about yourself. We can't wait to here from you xo